Frequently Asked Questions

Kidloria focuses on children’s everyday clothing and soft wardrobe essentials, including gentle layers, tops, bottoms, cardigans, sweaters, leggings, pants, hats, tights, and simple seasonal pieces for daily routines.

Orders are prepared with care and typically ship within 3–5 business days. Delivery timing after shipment can vary by destination and carrier movement.

Start with your child’s current height and usual clothing size, then review the product details for fit notes. For children between sizes, choosing the larger size can allow more room for movement and layering.

• Use everyday measurements rather than age alone.
• Consider layering room for cardigans, sweaters, and winter basics.
• Check product descriptions for relaxed, slim, or stretch fit notes.

Yes. Our wardrobe direction is centered on soft everyday clothing for school mornings, quiet evenings, play days, and repeat wear. The focus is comfort, easy styling, and gentle movement rather than overly dressed-up outfits.

Wash gently, use mild detergent, avoid high heat when possible, and dry lightly so cotton layers and knitwear can better keep their shape. Always follow the care label on each item first.

• Wash with similar colors and soft fabrics.
• Turn delicate pieces inside out before washing.
• Fold knits instead of hanging them for long periods.

Returns and exchanges are handled through our support process. Please review the Returns & Refunds page for the most current instructions and contact us if your order needs personal assistance.

You can visit the Order Tracking page for tracking guidance. If your tracking information has not updated yet, allow time for carrier scanning after the order has shipped.

You can reach our support team through the Contact page, by email at info@kidloria.mom, or by phone at 8322408480. Please include your order number when asking about an existing order.